New York Demands Immediate Crypto Firm Response to Customer Queries

IconCryptoNewsTerminal Staff30 May, 2024

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New York Demands Immediate Crypto Firm Response to Customer Queries

Crypto Firms in New York Must Prioritize Customer Inquiries New York's financial regulator, the Department of Financial Services (DFS), has issued a mandate for cryptocurrency firms operating in the state to promptly address customer complaints and inquiries. This move aims to ensure consumers' concerns are handled in a timely manner. According to DFS Superintendent Adrienne Harris, "It's essential that consumers can have their queries and complaints addressed promptly." The department will monitor the volume of inquiries received by these firms on a quarterly basis. This directive underscores the DFS's commitment to protecting consumers and fostering a responsible digital asset industry in New York. ```

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